Case Manager Resources
NEW: Community Hub
You can now submit all required forms through the Community Hub. Email us for access to this new client and property data portal.
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Add clients and update information
Search and print available units
Track open and closed cases with our team
Submit forms including the Move In Form and Financial Assistance Requests
Alert! Our Public Forms will be removed on July 15, 2025
Starting in July, Housing Connector will remove the public forms listed below on this resources page. Instead, all case managers will need to log into the Community Hub to create new Renter Profiles, generate Letters of Support, submit Move In Forms, and request Emergency Stability services. Make sure you can log into the Community Hub below, or email your local Community Partnership Manager for support.
Housing Navigation
The Renter Profile is the first step to give clients access to our program. Through the Renter Profile, you can generate a Letter of Support and sign clients up for direct Zillow Access.
You can look up a property by name, address, or zip code to see if it's a part of Housing Connector's program. This Lookup Tool does not show current vacancies. To see vacancies, log onto Zillow.com.
Resident Moves In
The Move In Form is the required final step to enroll a client in our program. This form gives your client access to our 2 years of stability services and must be completed within 30 days of move in.
The Renter ID Lookup can help you quickly find any clients unique Housing Connector ID #. Fill out this form to get their ID # emailed to you instantly.
Stability Services
The moment you know a resident is struggling, you can reach out to our team. Send an email to initiate support, or if the challenges is financial you can fill out a Financial Assistance Request.
Through this link you can request our limited Emergency Rental Assistance for clients. All requests must include Housing Stability Plans.